Mawu achilendo pamabilu a makadi ndi ofala kwambiri ndipo amatha kuyambitsa chisokonezo potuluka, ndipo dzina la apple.com/bill ndi limodzi mwa iwo. Mukakumana ndi chindapusa ichi, mwayi ndiwe kuti mwagula china kuchokera ku Apple.
Koma pambuyo pa zonse, kodi apple.com/bill zikutanthauza chiyani pa statement yanu yaku banki? Zimawonekera inu kapena wachibale wanu mukagula pulogalamu ya Apple, nyimbo, kanema, kapena zinthu zina, kapena mukamalembetsanso kulembetsa ku Apple.
Kodi ndingadziwe bwanji zomwe Apple ikundilipiritsa?
Nthawi zonse mawuwo akapezeka pa bilu yanu, ndi bwino kuyang'ana ngati inu kapena wachibale wanu munagula chilichonse kuti muwonetsetse kuti ndalamazo sizili zosayenera. Kuti muchite izi, pezani mbiri yanu yogula, pafoni yanu, iPad kapena kompyuta yapakompyuta, potsatira njira zotsatirazi:
- Pitani patsamba reportaproblem.apple.com;
- Lowani ndi ID yanu ya Apple (imelo yomwe imagwiritsidwa ntchito polembetsa ndi Apple);
- Kenako tsamba lomwe lili ndi mndandanda wazogula lidzawonetsedwa;
- Kuti muwone kugula kwa achibale, sankhani batani la ID ya Apple ndikusankha wachibale;
- Kuti muwone risiti yonse, kuphatikiza misonkho, dinani kapena dinani tsikulo;
- Mutha kupeza zogula zingapo, kuphatikiza zolembetsa, zophatikizidwa mumtengo umodzi.
Ngati mulandira chindapusa pakulembetsa komwe simukufunanso kugwiritsa ntchito, mutha kuyimitsa kudzera patsamba lothandizira la Apple.
Simunapeze malo?
Ngati simunapeze magwero a mtengo wa apple.com/bill m'mbiri yanu yogula, mwina mudagwiritsa ntchito ID ina ya Apple, kuti mutsimikizire izi muyenera kuyang'ana ma risiti a Apple mu imelo yanu.
- Pezani imelo yanu ndikusaka mawu akuti "Receipt Apple" mu bar yofufuzira;
- Yang'anani risiti yokhala ndi ndalama zofanana ndi zomwe zili pa invoice;
- Pitani ku imelo ndi risiti yanu, tsimikizirani mtundu wagula ndi ID ya Apple yomwe idagwiritsidwa ntchito kupanga.
Momwe mungachotsere Apple com Bill charge?
Kodi simukupezabe komwe akulipiritsa kapena kumvetsetsa chifukwa chake? Mukayang'ana tsamba la Apple, maimelo anu, kugula kwa Family Sharing, ndi malo ena komwe mungapeze mbiri yanu yogula, Apple imalimbikitsa kulumikizana ndi Apple Support.
Mutha kupemphanso kubwezeredwa ndalama kudzera mu reportaproblem.apple.com ngati mukuganiza kuti ndalamazo ndi zosayenera.
